Security & Data Management
Don't Sweat It
Your customer data will be stored on our servers, which are backed up daily and located off-site in an extremely safe, fault-tolerant location. Multiple systems monitor Signal 24x7 and page out to support staff when needed. Our technology utilizes proven security procedures such as the use of SSL certificates, machine access controls, and VPN, among others.
Top Notch Performance and Security
Signal is hosted at one of the leading data centers in the United States, offering redundant hardware and software environments with among the highest uptime rates, currently 99.9%, 24x7. Security is likewise impressive and performance never an issue due to the ability to easily and quickly add scale on demand.
Seamless Maintenance
All Signal processes are designed to minimize customer impact during the scheduled maintenance procedures and system changes. Signal has a customer notification process designed to help inform our customers of both Signal and carrier-scheduled maintenance.
You Own Your Data
At any given time while maintaining an active account with Signal you may export your list of contacts and subscribers with all of their data. You may also export message histories. with all of their data. You may also export message histories.
