Chat/Feedback

One-to-one or one-to-many chats.

Whether it is a shout-out at a sporting event, feedback in-store or a question at a conference - encourage your audience to send in a comment or question which can be forwarded to an email address, RRS feed, or Web Page. You can respond too!

Overview

The three most common uses of the text message Chat/Feedback campaign include 1) sending a text message shout-out to a big screen at a live event (i.g. sports event, concert, etc.) 2) create a forum for people to ask questions and receive answers at an event like a conference via text 3) or collecting and responding to feedback or customer concerns via text.

Text To Screen

Setup

Setup a Chat/Feedback campaign by selecting a keyword that people will text to a shortcode. Configure a session in which people can send additional messages without having to text the keyword again to post a message.

Create Chat/Feedback

Real Time Display

Project messages to a large display using our pre-built flash or HTML display through your browser.

Flash Display

Build Your Own Display

Alternatively, use flexible data feed options like Text, XML and CSV integrate with other applications or develop your own message display.

Example Display Created By Third Party

RSS

You can also have messages post to your favorite RSS feed reader.

RSS Feed

Text to Email

Have text message posts forwarded to an email address - you can respond via email and messages will be forwarded back to people via text message. Helpful for responding to customer concerns or questions at an event.

Example Feedback Call-To-Action

Promotions To Grow Your List

Send an additional message asking people if they would like to join your text message subscriber list. Don’t forget to pick a list for people to join or create a new one.